Can I still use my PayPal Cashback Mastercard, PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Credit Card, PayPal Credit digital line, or Smart Connect account if I close my PayPal account?

You cannot close your PayPal account if you have an active PayPal Cashback Mastercard, PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Credit Card, PayPal Credit digital line, PayPal Smart Connect account.

You’ll need to close your credit card account prior to closing your PayPal account. You may also lose access to servicing online and may only be able to service your account by phone. If you close your PayPal Cashback Mastercard account, any cashback rewards earned with your PayPal Cashback Mastercard that you haven’t redeemed to your PayPal account will be forfeited.

FOR NY CUSTOMERS ONLY:  If your PayPal account has a New York mailing address, you will be able to redeem any cashback rewards that you have accumulated for up to 90 days after we send you notice that your account is closed or the rewards program has been modified, canceled, closed, or terminated (subject to the availability of cashback rewards). However, cashback rewards will be forfeited at account closure if the account was delinquent or if the account was closed for fraud or other misuse.

The PayPal Cashback Mastercard, PayPal Extras Mastercard, PayPal Credit digital line, PayPal Credit Card, Smart Connect, and eBay Extras Mastercard are issued by Synchrony Bank.