Do I need to verify my identity before I can add money to my PayPal account?
Yes. When you add money for the first time, we're required to confirm your identity through our Customer Identification Program. Confirming your identity builds stronger security for everyone in the PayPal network, and allows you to use more products and services, such as adding money from your bank account.
It looks like we haven't confirmed your identity yet. Please visit the Resolution Center to complete the required steps.