If you’re having trouble meeting payments owed to PayPal, we can help you. This is known as forbearance and we have specially trained teams who will help you with your unique circumstances and support you to get back on track.

Additional sources of support for managing finances

If you need support managing your finances, there are many free, independent and confidential sources of help and support available to you. These organisations can help you understand options, provide you with additional information on your rights, help you with the right next steps in your circumstances and give you support in dealing with PayPal and other organisations.

This includes organisations such as:

• Moneyhelper (A Government-backed financial guidance provider)
• Citizens Advice Bureau (Living costs, bills & benefits advice)
• StepChange Debt Charity (Free, independent debt support)
• Debt Advice Foundation (Free, independent debt support)
• National Debtline (Free, independent debt support)
• AgeUK (Living costs, bills & benefits advice for the elderly)
• Business Debtline (Free business debt advice)
• Low Incomes Tax Reform Group (Free tax and benefits guidance)
• Taxaid (Free, independent tax support)
• GambleAware (Free confidential support for gambling-related harms