What is manual card entry and when can I use it?

Manual card entry allows you to accept card payments from customers who aren’t physically present. 

To accept manual card entry payments, enter your customer’s card details into the Zettle POS app when they check out.

When a customer is present in your store, use one of our other payment methods to check out, not manual card entry.

How do I turn on manual card entry?

To enable Manual Card Entry, you must first take a card payment through a Zettle card reader. You can then enable the feature from the menu in the POS app, by tapping Settings, manual card entry, then activate. 

Here’s how to take a manual card entry payment:

1. Choose a product from the Product Library or enter a Manual Amount.
2. Review your Shopping Cart or go straight to checkout by clicking Charge.
3. Choose Manual Card Entry.
4. Enter card details.
5. Wait for approval.
6. Send the receipt via SMS or email if desired.

How will I get paid for manual card entry payments?

You’ll be paid directly into your PayPal account. As a result, money from manual card entry won’t show up in your Zettle POS daily deposit email or on the Zettle POS deposits page. Manual card entry payments will however be visible in your sales overview and reporting.

Does Seller Protection cover manual card entry payments?

Manual card entry payments aren’t covered by Seller Protection at this time.