Last updated on April 25, 2024
Last updated on April 25, 2024
This page shows important changes that were made to the PayPal service, its User Agreement, or other policies.
*For past policy updates earlier than April 2014, please view this PDF.
*For past policy updates between May 2014 and Dec 2018, please view this PDF.
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.
Changes to our notice practices
In accordance with our PayPal User Agreement, we will continue to post notice of changes which reduce your rights or increase your responsibilities on our Policy Updates page at least 14 days before such changes take effect. We will be also sending you, or other users in your market, emails about changes to our legal agreements. By continuing to use our services after any such changes take effect, you agree to abide and be bound by those changes.
Notices
Issued: December 7, 2023
Amendments to the PayPal User Agreement
Effective February 1, 2024:
Review the updated PayPal User Agreement
Amendments to PayPal’s Seller Protection Program
Effective February 1, 2024:
Review the updated Seller Protection Program
Amendments to the PayPal Payouts Terms and Conditions
Effective February 1, 2024:
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective: June 27, 2023
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective February 8, 2023:
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective October 31, 2022:
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective 7 September, 2022:
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal Premier and Business Account Fees
Effective June 8, 2022, we are:
Review the updated PayPal Premier and Business Account Fees.
This Page
This page details and/or previews updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Changes to our notice practices
We will no longer be sending you, or other users in your market, emails about changes to our legal agreements unless we elect to do so as a courtesy. In accordance with our PayPal User Agreement, we will continue to post notice of changes which reduce your rights or increase your responsibilities on our Policy Updates page at least 14 days before such changes take effect. Please continue to check our Policy Updates page for such notices. By continuing to use our services after any such changes take effect, you agree to abide and be bound by those changes.
Amendments to the PayPal User Agreement
Effective March 16, 2022, we are:
Review the updated User Agreement
Review the updated Seller Protection program.
Amendments to all applicable Legal Agreements
Effective March 16, 2022, we are:
This Page
This page details updates to PayPal users of changes to the Japan PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective December 1, 2021 we are:
Review the updated User Agreement
Amendments to the Data Protection Addendum for Card Processing Products
Effective December 1, 2021 we are:
Review the updated Data Protection Addendum for Card Processing Products
This Page
This page displays policy updates which notify users of important changes to the PayPal Japan User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: September 10, 2021
To review the updated User Agreement, please click HERE.
Amendments to the PayPal Acceptable Use Policy
We are revising the policy to clarify that violations may subject you to damages. We are also expanding the existing list of prohibited activities and clarifying the commercial activities requiring pre-approval.
Amendments to the PayPal Pools Terms and Conditions
Effective: September 30, 2021
We will discontinue and retire the Pools Program and corresponding Pools services as of November 8, 2021, and:
This Page
This page displays policy updates which notify users of important changes to the PayPal Japan User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: May 31 2021
To review the updated User Agreement, please click HERE.
Amendments to the PayPal Advanced Credit and Debit Card Agreement
Effective: May 31 2021
This Page
This page displays policy updates which notify users of important changes to the Japan PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: February 26, 2021
To review the updated User Agreement, please click HERE.
Amendments to the PayPal Website Payments Plus - Hosted Solution and Virtual Terminal Agreement
Effective Date: March 15, 2021
We are making the following changes to the PayPal Advanced Credit and Debit Card Agreement (previously the PayPal Website Payments Plus - Hosted Solution and Virtual Terminal Agreement):
Please read this document.
We are making changes to the legal agreements that govern your relationship with PayPal. We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.
There is no further action needed from you as these changes will take place automatically on the Effective Date shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.
Updates to the Japan User Agreement
Effective Date: October 22, 2020
Amendments to the PayPal Account User Agreement
Amendments to the Fees
An updated User Agreement will be available for you to review on October 22, 2020. Please Click HERE to view once available.
Please read this document.
We are making changes to the legal agreements that govern your relationship with PayPal. We encourage you to carefully review the notices below so that you are familiar with these upcoming changes.
There is no further action needed from you as these changes will take place automatically on the Effective Date shown below. In the event you would prefer to decline these changes and close your account, you can do so prior to the Effective Date without incurring any additional charges.
Updates to the Japan User Agreement
Effective Date: July 31, 2020
We are unveiling an entirely redesigned User Agreement for our customers. We have worked hard to make this new User Agreement a more user friendly experience with content that makes it easier for you to understand your rights and obligations when it comes to using PayPal’s products and services.
Here is what we have done:
We have redesigned the User Agreement to simplify its format, with new color-coded headings so you can find the information most relevant to your account more easily. We have revised and reorganized the content of the User Agreement to be easier to follow and to include information where you would naturally look for it. Except as described below, we are not changing the meaning of what we say, only how we say it and where you can find it.
In addition to redesigning the User Agreement, we are making the following changes to our terms:
We are adding the following pages and terms to the Legal Agreements page.
As part of ineligible items under PayPal’s Buyer Protection program, we have added the following:
The PayPal’s Buyer Protection program has been amended so that if you are a buyer, you must also attempt to contact the seller to resolve your issue directly before filing a claim through the Resolution Center.
We have amended PayPal’s Seller Protection program eligibility requirements and expanded coverage.
Certain aspects of PayPal services are handled by our external vendors, such vendors now include the following companies:
ePerformax Centers, Inc.
7th Floor ePerformax/SCAPE Building, Macapagal Ave. cor. Pearl Drive,
Central Business Park 1, Brgy. 76, San Rafael, Pasay City 1302, Philippines
Teleperformance Malaysia Sdn. Bhd.
170-11-01, Livingston Tower, Jalan Argyll, Georgetown, 10050 Penang, Malaysia
An updated User Agreement will be available for you to review on July 16 , 2020. Please Click HERE to view once available.
Amendments to the PayPal User Agreements with respect to Accounts in Japan.
Effective Date: March 16, 2020
PayPal is changing its User Agreements. The amended User Agreements will be effective as to all PayPal users on March 16, 2020.
YOUR USE OF PAYPAL OR ITS SERVICES AFTER MARCH 16, 2020 MEANS YOU AGREE TO THE CHANGE SET FORTH BELOW.
AMENDMENTS TO USER AGREEMENTS FOR PERSONAL USERS IN JAPAN AND BUSINESS AND PREMIER USERS IN JAPAN
We’re updating the notice period for when we make any Substantial Changes to the User Agreements. The notice period will be reduced from 30 days to 14 days.
Section 1.5 Presentation of PayPal of the User Agreement for Business and Premier Users in Japan is amended to add terms clarifying that Sellers must not present any payment method or mark upstream (or at an earlier point in the checkout experience) from the presentment of any of PayPal’s services or marks.
Section 11.8 Actions by PayPal – Account Closure, Termination of Service, Limited Account Access; Confidential Criteria of the User Agreement for Business and Premier Users in Japan is amended to clarify that in order to allow PayPal to assess the level of risk associated with accounts, Sellers must cooperate with PayPal’s reasonable requests for financial statements and other documentation or information in a timely fashion.
The section on Refund Fees in Exhibit A of the User Agreement for Business and Premier Users in Japan shall be amended such that if you are a Seller and refund (partially or fully) a payment to a buyer, there are no fees to make the refund, but the fees you originally paid as the Seller will not be returned to you.
Amendments to the PayPal User Agreements with respect to Accounts in Japan.
Effective Date: September 23, 2019
PayPal is changing its User Agreement. The amended User Agreement will be effective as to all PayPal users on September 23, 2019. We encourage you to review this Policy Updates page to familiarize yourself with the changes that are being made.
YOUR USE OF PAYPAL OR ITS SERVICES AFTER SEPTEMBER 23, 2019 MEANS YOU AGREE TO THE CHANGE SET FORTH BELOW.
AMENDMENTS TO USER AGREEMENTS FOR PERSONAL USERS IN JAPAN AND PREMIER AND BUSINESS USERS IN JAPAN
Exhibit A – Fees
The section on fees that apply to Currency Conversion shall be amended to the following:
Activity |
Additional Fees | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
Currency Conversion |
|
Amendments to the PayPal User Agreements with respect to Accounts in Japan.
Effective Date: July 9, 2019
PayPal is changing its User Agreement. Except as otherwise stated in this Policy Update, the amended User Agreement will be effective as to all PayPal users on July 9, 2019. We encourage you to review this Policy Update to familiarize yourself with the changes that are being made.
YOUR USE OF PAYPAL OR ITS SERVICES AFTER JULY 9, 2019 MEANS YOU AGREE TO THESE CHANGES.
AMENDMENTS TO USER AGREEMENT FOR PERSONAL USERS IN JAPAN AND PREMIER AND BUSINESS USERS IN JAPAN
1. Sending Payments
Section 2.2 Refused and Refunded Payments of the User Agreements for Personal Users in Japan and Premier and Business Users in Japan are amended so that the following is added at the end of the section:
When you send a payment online using PayPal and the transaction is ultimately refunded, the money will be refunded to the original payment method you used for the transaction if you used a debit card, credit card or PayPal balance. If you used a bank account as the payment method for the transaction, we will refund the money to your bank account, or to your PayPal balance if we cannot refund it to your bank account.
When you buy something from a Merchant using PayPal that required a currency conversion, and a refund is issued by the Merchant using PayPal:
2. PayPal Customer Support
With effect from July 1, 2019, references to business hours for PayPal's customer support in Japan in the User Agreements for Personal Users in Japan and Premier and Business Users in Japan will be changed from 9:00 a.m. to 6 p.m. (Mon-Fri).
3. Exhibit A – Fees
Any references to “automatic transfers” and applicable fees in the User Agreement for Premier and Business Users in Japan has been deleted.
Amendments to the PayPal User Agreement, with respect to Accounts in Japan. Effective Date: March 28, 2019PayPal is changing its User Agreement. Except as otherwise stated in this Policy Update, the amended User Agreement will be effective as to all PayPal users on March 28, 2019. We encourage you to review this Policy Update to familiarize yourself with the changes that are being made. YOUR USE OF PAYPAL OR ITS SERVICES AFTER MARCH 28, 2019 MEANS YOU AGREE TO THESE CHANGES. AMENDMENT TO USER AGREEMENT FOR PREMIER AND BUSINESS USERS IN JAPAN
Section 9.1 PayPal Seller Protection of the User Agreement for Premier and Business Users in Japan is amended to the following:
PayPal Seller Protection is protection we provide to Sellers in Japan from Claims, Chargebacks, or Reversals that are based on
Exhibit A-Fees of the User Agreement for Premier and Business Users in Japan is amended so that *Maximum Mass Payments/Payouts Fees of Section 4 (Fees for Other Pricing Categories) subsection c (Mass Payments/Payouts Fees) includes two new additional currencies as set forth below:
Notice of amendment to the PayPal Privacy Statement
We’re making changes to the Privacy Statement that provides information on how we use your data.
We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.
You can review the changes and the current Privacy Statement here.