How do I link multiple PayPal business accounts and manage them centrally?

If you operate your business using multiple PayPal accounts and have been managing secondary users separately for every account, you can now take advantage of our enterprise feature and link all your business accounts to manage them centrally. It allows adding secondary users from a single location and letting them access multiple accounts with the same login credentials. You can also delegate the management tasks to specific users with enterprise admin permissions.

Before you begin:
• Make sure your accounts and users are already set up to use PayPal.
• Keep in mind that you must be the primary account user to set up an enterprise.
• Enterprise admins must already be users on your primary account.

How do I create an enterprise?

Here’s how to create an enterprise:

  1. Log in to any of your PayPal business accounts.
  2. Click Link Account.
  3. Enter a name for your enterprise.
  4. Select one or more secondary users on this account to be your enterprise admin.
  5. Enter the email address of the account you want to link.
  6. Share the code with the owner of the invited account.

The account linking status will show as “Pending” until the invitation is accepted. Once the invited account owner logs in to the account and enters the code, this completes the account linking and the creation of your enterprise.

What can the enterprise admins do?

Enterprise admins are the secondary users whom you appoint to manage the enterprise created by you. The enterprise admins can log into paypal.com to see the enterprise view, and have the unique privileges to perform the following actions:

  • View all linked accounts in the “Accounts” tab.
  • Invite more accounts to join.
  • Create, edit, and delete users, including more enterprise admins, in the “Users” tab.
  • Assign user permissions to different accounts.
  • Create roles with customized sets of permissions in the “Users” tab, and assign these roles to users.
  • Set up dual controls.

By default, the enterprise admins cannot access any linked account directly to carry out other operations, unless they’re given additional permissions from you. You’ll have the ability to audit and dual-control the admin users’ actions.

Note: Once you’ve decided to switch to managing secondary users by roles, you’ll no longer assign permissions individually.

What happens to my accounts when they’re linked under the enterprise?

Once your enterprise is live with linked accounts, the primary user of the accounts will no longer be able to manage users. Only the enterprise admins can link more accounts, handle users and edit user permissions for this enterprise. If a primary user still wants to continue managing users, they’ll need to be added as an enterprise admin.

If the same secondary user was added to multiple accounts, the enterprise admin should delete the duplicate user ID and provide this user with permission to access various accounts from one single user ID. This way, the user only has to log in once and can switch between accounts conveniently. 

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