The causes of this error are:

• Account information is incomplete or incorrect at the processor.
• The card type being used isn't set up with the processor.
• Your merchant bank has blocked your account.
• Your processor is Global Payments East (NDCE) or Global Payments Central (MAPP).

Here's how to resolve this issue:

Invalid account information

1. Contact Global Payments.
2. Verify your account information (for NDCE: Terminal ID and Bank ID, for MAPP: Terminal ID)
3. Verify that your account and file are set up completely with the processor.
4. Contact Payflow Support. Give them your account information so they can verify your PayPal account setup.

Card type not set up

Contact your merchant bank to verify that your account is set up to accept the card type in question. After verification, perform a test if possible.

Blocked account

To find out why your account is blocked and determine its status, contact your merchant bank. If your merchant bank unblocks your account, you can process transactions as usual.

If your account can't be unblocked, you must get another merchant account. If you get another merchant account, change your processor with PayPal. To change or update the processor on your Payflow Pro account, contact Payflow Support.

See also:
RESULT Values and RESPMSG Text