We’re on your side.

Your GPS never found its way to you, or that striped shirt that you bought online arrived without stripes? If a purchase doesn’t go as planned and is eligible for buyer protection, we’ll get you covered.

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Shop with Confidence

1

Find your favourite store

2

Look for PayPal

3

Pay more securely with just an email address and password

Pay it safe.​

Custom made.

A simple checklist.

Terms and limitations apply.

We’ve got your back.

Protecting you from checkout to delivery.

Refunds for incorrect orders

If an order doesn’t arrive or match the seller’s description, we’ll reimburse the full cost for eligible purchases.

$0 liability

If you’re charged for something you didn't purchase, tell us. We’ll secure your account and investigate.

Resolution support

If you have problems with a purchase or you’re concerned about suspicious activity, identity theft or phishing, report your suspicions or resolve your dispute with the seller.

“With PayPal Buyer Protection, I can confidently purchase my dream wedding gown online without running into the risk of becoming a bridezilla.”

Felicia Ong

A safer choice at checkout.

Shop with confidence at your favourite store, and millions world wide.

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