How do I cancel or report a suspicious money request or invoice?
If you’ve received a money request or invoice that you aren't familiar with, don’t pay it. Don’t call any phone numbers stated in the invoice note or open suspicious links.
Only the sender of a money request or invoice can cancel it however, you can report any unwarranted invoices or money requests by logging in to the PayPal website or the PayPal app.
Here’s how to report a suspicious money request or invoice from a web browser:
Here’s how to report a suspicious invoice on the Business app:
- Tap the invoice in the "Activity" section.
- Tap Report this invoice.
- Tap Report invoice.