Your payment is the result of an automatic payment with a seller

An automatic payment, also known as a subscription, billing agreement, or recurring payment, authorizes a merchant to charge you without signing in to your PayPal account.

You can set up an automatic payment with a merchant during checkout and the terms are available to view in your PayPal account afterwards. For more information on automatic payments, please visit our user agreement.

To cancel an automatic payment on the web:

  1. Go to Settings.
  2. Click Payments.
  3. Select Automatic payments.
  4. Select the merchant's name or email address and click Cancel.

To cancel an automatic payment on the app:

  1. Tap Wallet.
  2. Tap Automatic payments.
  3. Tap the merchant.
  4. Tap Remove PayPal as your payment method.
  5. Tap Remove to confirm the cancellation.

To request a refund for a completed payment, you’ll need to contact the seller.

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