Last updated on 7 December 2023
Last updated on 7 December 2023
This page shows important changes that were made to the PayPal service, its User Agreement, or other policies.
*For past policy updates earlier than March 2013, please view this pdf.
*For past policy updates between April 2013 and Dec 2018, please view this pdf.
Notice of Amendment(s) to the Australia PayPal Agreement(s)
This Page
This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: 7 December 2023
Amendments to PayPal’s Seller Protection Program
Effective 20 February 2024
Review the updated Seller Protection program
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 20 February 2024:
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International Transactions |
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Amendments to the PayPal Payouts Terms and Conditions
Effective 20 February 2024:
The PayPal Payouts Terms and Conditions are being updated to clarify existing product functionality, including:
In addition, the updates provide that:
Review the updated PayPal Payouts Terms and Conditions
Notices
Issued: 8 November 2023
Amendments to the PayPal User Agreement
Effective 8 November 2023:
Review the updated User Agreement
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 8 November 2023:
Review the updated PayPal Payouts Terms and Conditions
Issued: 24 July 2023
Amendments to the PayPal Online Card Payment Services Agreement
Effective 15 November 2023:
Review the updated PayPal Online Card Payment Services Agreement
Notice of Amendment(s) to the Australia PayPal Agreement(s)
This Page
This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: 8 November 2023
Amendments to the PayPal User Agreement
Effective 8 November 2023:
Review the updated User Agreement.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 8 November 2023:
This Page
This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Notices
Issued: 24 July 2023
Amendments to the PayPal Online Card Payment Services Agreement
Effective 15 November 2023:
Review the updated PayPal Online Card Payment Services Agreement
This Page
This page details and/or previews updates to PayPal users of changes to the Australian PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 21 February 2023:
This Page
This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 1 January 2023:
This Page
This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarize yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective 7 November 2022:
Review the updated PayPal User Agreement
Amendment(s) to the PayPal Refunded Returns Service General Conditions of Use
Effective 26 November 2022:
Review the updated PayPal Refunded Returns Service General Conditions of Use
This Page
This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective 19 September 2022:
Review the updated User Agreement.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 19 September 2022:
Amendments to PayPal Fundraisers terms (previously Generosity Network)
Effective 19 September 2022:
Review the updated PayPal Fundraisers terms (previously Generosity Network).
Amendments to PayPal Acceptable Use Policy
Effective 19 September 2022:
This Page
This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.
Amendments to the PayPal Generosity Network Terms and Conditions
Effective 17 June 2022, we are:
Review the updated PayPal Generosity Network Terms and Conditions.
Amendments to the PayPal Pay After Delivery (PAD) Agreement
Effective 17 June 2022, we are:
Review the updated PayPal Pay After Delivery (PAD) Agreement.
This Page
This page details and/or previews updates to PayPal users of changes to the Australia PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the user agreement.
Amendments to the PayPal User Agreement
Effective 21 March 2022, we are:
Review the updated User Agreement.
Review the updated Seller Protection program.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective 21 March 2022, we are:
Amendments to other Legal Agreements
Effective 21 March 2022, we are:
This Page
This page displays policy updates which notify users of important changes to the Australia PayPal User Agreement or other online agreements, policies, or statements. You can also review “Past Policy Updates”.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes, then you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: 10 December 2021
We are:
See the updated User Agreement.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective: 10 December 2021
We are updating our Additional Fees by including other currencies and applicable fees for withdrawals you could make to the eligible bank account or cards.
This Page
This page displays policy updates which notify users of important changes to the Australia PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: 21 September 2021
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS)
Effective: 21 September 2021
Amendments to the PayPal Acceptable Use Policy
Effective: 21 September 2021
Amendments to the PayPal Alternative Payment Methods Terms
Effective: 21 September 2021
To review the updated PayPal Alternative Payment Methods Terms, please click HERE.
Amendments to the Money Pool terms and conditions
Effective: 30 September 2021
PayPal will retire the Money Pool Service as of 8 November 2021, and:
For more details in relation to Money Pool discontinuation, please click here.
To review the updated Money Pool terms, please click HERE.
This Page
This page displays policy updates which notify users of important changes to the Australia PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Notice of amendments to Direct Debit Request Service Agreement
This notice applies to PayPal customers who have linked a bank account to their PayPal account.
At the time of linking your bank account to your PayPal account, you provided us with a request and your authority to direct debit your bank account each time you selected your bank account as a funding source for making payments using PayPal (“Direct Debit Request”). You also accepted the terms of the Direct Debit Request Service Agreement, which sets out your rights and responsibilities in relation to your Direct Debit Request.
We are making some changes to the form of Direct Debit Requests and our Direct Debit Request Service Agreement which clarify and provide further information on how you can manage your direct debit authorisation. These changes will be effective on 25 June 2021 and will apply to bank accounts that have been linked to your PayPal account.
The updated Direct Debit Request and Direct Debit Request Service Agreement can be found here.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: 30 June 2021
To review the updated User Agreement, please click HERE.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement
Effective: 30 June 2021
To review the updated CFSGPDS, please click HERE.
We are updating the PayPal User Agreement for all users in Australia. The changes described below will go into effect on 30 June 2021. There is no action needed from you, as these changes will automatically go into effect on the effective date above. In the event you would prefer to decline the changes and close your account, you can do so prior to the effective date, and the changes will not apply to you.
This Page
This page displays policy updates which notify users of important changes to the Australia PayPal User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.
Upcoming Changes
We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.
Actions Needed
Please carefully review the notices below and familiarise yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.
Amendments to the PayPal User Agreement
Effective: 12 March 2021
To review the updated User Agreement, please click HERE.
Amendments to the PayPal User Agreement (Effective 6 November 2020)
To review the updated PayPal User Agreement, please click here.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (Effective 6 November 2020)
To review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS), please click here.
Amendments to the following agreements: PayPal Online Card Payment Services Agreement, PayPal Here Terms and Conditions, and Merchant Services Agreement for Payflow (Effective 6 November 2020):
Amendments to the PayPal User Agreement (Effective 31 July 2020)
To review the updated PayPal User Agreement, please click here.
Amendments to the Combined Financial Services Guide and Product Disclosure Statement (Effective 31 July 2020)
To review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS), please click here.
Amendments to the PayPal User Agreement (Effective 13 March 2020)
To review the updated User Agreement, please click here.
We are updating the PayPal User Agreement and Combined Financial Services Guide and Product Disclosure Statement (PDS). The changes described below will go into effect on 4 September 2019. There is no action needed from you, as these changes will be effective from this date. In the event you would prefer to decline the changes by closing your account, you can do so prior to the above effective date, and the changes will not apply to you.
Amendments to the PayPal User Agreement and PDS
To review the updated User Agreement, please Click HERE.
To review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS), please click here.
We are changing the PayPal currency conversion fee to 4% for converting all currencies (including US and Canadian dollars), for transactions that involve a PayPal currency conversion when you pay for goods or services, receive a refund (beyond 1 day from the original payment) or send money. For all other transactions involving a PayPal currency conversion, we are changing the PayPal currency conversion fee to 3%.
We are updating the PayPal User Agreement and Combined Financial Services Guide and Product Disclosure statement (PDS). The changes described below will go into effect on July 10, 2019. There is no action needed from you, as the changes will be effective from this date. In the event you would prefer to decline the changes by closing your account, you can do so prior to the effective date and the changes will not apply to you.
Amendment applicable to Buyers
Amendment applicable to Sellers
To review the updated User Agreement, please Click HERE.
To review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS), please click here.
We are updating the PayPal User Agreement, and the Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS). These changes will go into effect on May 6, 2019. If you agree to these changes, you don’t have to do anything. If you don’t agree with these changes, you may close your account. If you close your account before May 6, 2019, the changes will not apply to you.
Amendments to the PayPal User Agreement and the CFSGPDS
To review the updated User Agreement, please Click HERE.
To review the updated Combined Financial Services Guide and Product Disclosure Statement (CFSGPDS), please click here.
PayPal is making some changes to its User Agreement, Privacy Statement, and Combined Financial Services Guide and Product Disclosure Statement. The changes will be effective to all PayPal Users in the AU on 28 March, 2019. We encourage you to review this Policy Update and familiarise yourself with all the changes that are being made. By continuing to use your PayPal account from that date, you’re agreeing to the changes. If you do not agree to these changes, you must close your account before 28 March 2019.
Amendments to the PayPal User Agreement
To review the updated User Agreement, please Click HERE.
We have made some changes in the User Agreement mainly to clarify:
Amendment to the PayPal Privacy Statement
To review the updated Privacy Statement, please Click HERE.
We’re making changes to the Privacy Statement that provides information on how we use your data.
We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.
Amendments to our Combined Financial Services Guide and Product Disclosure Statement
To review the updated Combined Financial Services Guide and Product Disclosure Statement, please Click HERE.
A summary of changes follows:
Reminder of PayPal Local Payment Methods Agreement
To review the Local Payment Methods Agreement, please Click HERE.