Security you can rely on.
Whether you use PayPal to buy or sell, we help keep you and your payments safe. With data encryption, real-time transaction monitoring and buyer and seller protection policies, PayPal’s a safe way to pay and get paid.
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How PayPal helps keeps you safe.
Buyer Protection
If you receive the wrong thing or nothing at all, we can reimburse you for the full payment amount, including shipping, on eligible transactions.*
Seller Protection
If you are sent an unauthorized payment – for example, from a hacked account – or a buyer claims through PayPal's Buyer Protection Program that they didn't receive their item, our Seller Protection policy may cover you for the full amount of the payment on eligible sales.*
Data Encryption
TLS and HTTPS connections, key pinning on mobile apps and PCI compliance keep payments safer.
Fraud Prevention
Every transaction is monitored in real time and accounts are analysed to help prevent fraudulent activity and payments.
Confirming your purchases.
We monitor transactions 24/7 so, if we notice something out of the ordinary, we’ll ask you to confirm it’s you logging in or making the purchase. We also follow up every purchase and sale with an email.
Receive mobile notifications.
Download the PayPal app to receive push notifications to your smartphone in real time when you make a purchase or get paid.
Seen something suspicious?
1. Report it
2. Check for further issues
3. Change your password
Safeguarding your sales.
If we suspect a problem with a sale you’ve made, we’ll let you know right away and ask you to delay shipping. This gives us time to investigate and ensure your business avoids unnecessary losses.